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Lavender Care Agency Ltd
Nursing care with expertise and a personal touch
About Us
Lavender Care Agency Limited
About Lavender Care Agency
* We are a small home care team in Wallington. Our ethos is to lead the way in providing the best quality home care, helping the many thousands of people who would rather stay at home than in a hospital bed, hospice or care home. Our clients receive the care they need tailor made for them. They are involved in all design-making including agreement of their personal care plan.
* Our Care Workers under go a rigorous selection process that includes personal interviews, competency testing, reference checks and background clearance. Once a Care Worker goes through the selection process, each goes through a training and orientation process that guides them through our values and standards; going above and beyond the national legal requirements. They are given training on issues that help them develop as better overall Care Workers, as well as to deal with very specific situations.
* Our Managers and Care Coordinators are friendly and approachable as well as have experience in the field. They work with the client, their loved ones and other health care professionals to provide cohesive, all-round support .
Our mission
Lavender Care Agency mission is to deliver the highest quality services to meet the needs of individual clients to improve and sustain their quality of life. We achieve this by promoting a standard of excellence, which embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment as well as ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion.

Meet Our CEO
Faiza Swaleh:
I have a Foundation to Nursing studies which is equivalent to Level 5 and a Level 4 in Health and Social Care which I achieved while working as a carer, i also have a diploma in Leadership and Management.I then progressed through various roles to becoming Branch Manager. I have worked across all aspects of Care roles which has given me a good knowledge of all the requirements of the customer experience. I have worked in a residential home which gave me the experience and understanding of the importance of the relationship between care staff and the service user. I take pride in delivering a quality service to our service users, working alongside a team of dedicated people who care passionately about the people we support in our communities.